How to Recover a TikTok Account: Step-by-Step Guide for 2025

Losing access to your TikTok account can be distressing, especially if it's tied to your personal brand, business, or cherished memories. Whether you've forgotten your login credentials, faced a suspension, or encountered a hack, this guide provides detailed steps to help you regain control of your account.

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Recovering Your TikTok Account Using Username or Email

If you remember your username or the email associated with your TikTok account, follow these steps:

1. Open the TikTok app and tap on "Log In."

2. Select "Use phone/email/username."

3. Choose "Email/Username."

4. Tap on "Forgot password?"

5. Follow the prompts to reset your password via email.

Note: Ensure you have access to the email account linked to your TikTok profile.

Recovering Your TikTok Account Using Phone Number

If your phone number is linked to your TikTok account:

1. Open the TikTok app and tap on "Log In."

2. Select "Use phone/email/username."

3. Choose "Phone."

4. Enter your phone number and tap "Send code."

5. Enter the verification code received via SMS.

6. Reset your password and regain access.

Note: Ensure your phone number is active and can receive SMS messages.

Recovering a TikTok Account Without Email or Phone Number

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If you've lost access to both your email and phone number:

1. Open the TikTok app and tap on "Log In."

2. Select "Use phone/email/username."

3. Choose "Email/Username."

4. Tap on "Forgot password?"

5. Tap on "Need help?" or "Report a problem."

6. Provide as much information as possible about your account, such as:

   • Username

   • Previous passwords

   • Approximate account creation date

   • Details of any linked social media accounts

   • Description of your account content

TikTok's support team will review your request and contact you with further instructions.

Recovering a Banned TikTok Account

If your account has been banned due to violations of TikTok's community guidelines:

1. Open the TikTok app and attempt to log in.

2. You should see a notification about the ban.

3. Tap on "Appeal" within the notification.

4. Provide a clear explanation and any supporting evidence to contest the ban.

Note: Appeals are reviewed by TikTok's moderation team, and decisions are communicated via the app.

Recovering a Suspended TikTok Business Account

For TikTok Business accounts that have been suspended:

1. Log in to your TikTok Ads Manager account.

2. Navigate to the "Account Suspended" notification.

3. Click on "Appeal."

4. Provide detailed information about your account and the reasons you believe the suspension was a mistake.

5. Submit the appeal for review.

Note: Appeals must be submitted within 180 days of the suspension notice.

Recovering a Deleted TikTok Account

If you've deleted your TikTok account but wish to recover it:

1. Open the TikTok app within 30 days of deletion.

2. Tap on "Log In."

3. Enter your previous login credentials.

4. Tap on "Reactivate" when prompted.

Note: After 30 days, deleted accounts are permanently removed and cannot be recovered.

Additional TikTok Recovery Scenarios

Recovering with Two-Factor Authentication (2FA)

If you've enabled 2FA on your account:

1. Attempt to log in using your credentials.

2. Enter the verification code sent to your registered email or phone number.

3. If you no longer have access to these, tap on "Need help?" to contact TikTok support.

TikTok Account Recovery with Third-Party Logins

If you signed up using a third-party platform (e.g., Facebook, Google):

1. Open the TikTok app and tap on "Log In."

2. Select the third-party platform you used.

3. Follow the prompts to log in through that platform.

Note: Ensure your third-party account is active and accessible.

Recovering a Hacked TikTok Account

If you suspect your account has been hacked:

1. Open the TikTok app and tap on "Log In."

2. Tap on "Forgot password?" and reset your password.

3. Once logged in, navigate to Settings > Security > Manage devices and remove any unfamiliar devices.

4. Enable 2FA for added security.

Note: If you cannot access your account, contact TikTok support immediately and provide details about the unauthorized activity.

Tips for Preventing Future TikTok Account Recovery Issues

• Enable Two-Factor Authentication (2FA): Adds an extra layer of security to your account.

• Regularly Update Your Password: Use strong, unique passwords and change them periodically.

• Link Multiple Recovery Options: Associate both your email and phone number with your account.

• Be Cautious of Phishing Attempts: Avoid clicking on suspicious links or providing personal information to unverified sources.

• Monitor Account Activity: Regularly check for any unfamiliar activity or devices linked to your account.

By following these guidelines, you can enhance the security of your TikTok account and reduce the risk of future access issues.