Privacy Policy

Last Updated: April 1, 2025

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing and Disclosure
  • 5. Third-Party Services
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Rights and Choices
  • 9. Children's Privacy
  • 10. International Data Transfers
  • 11. Changes to This Privacy Policy
  • 12. Contact Information

1. Introduction

Pulzzy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Information You Provide to Us:

  • Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to create and maintain your account.
  • Profile Information: Information you provide in your user profile, such as profile picture, job title, and company information.
  • Payment Information: When you subscribe to our paid services, we collect payment details, billing address, and other information necessary to process your payment. Note that we use trusted third-party payment processors and do not store complete credit card information on our servers.
  • Social Media Account Information: When you connect your social media accounts to our Services, we collect information necessary to integrate with those accounts, such as access tokens and basic account information.
  • Communications: Information you provide when you contact us for customer support, respond to surveys, or communicate with us in any way.
  • User Content: Content you create, upload, or publish through our Services, including posts, images, videos, comments, and other materials.

2.2 Information We Collect Automatically:

  • Usage Data: Information about how you use our Services, including your interactions with features, content, and links.
  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Location Information: General location information derived from your IP address.
  • Log Data: Information that your browser or device automatically sends whenever you use our Services, such as your IP address, browser type and settings, access times, and referring website addresses.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
  • Analytics Data: We use analytics tools to collect data about how users interact with our Services, including page views, clicks, and time spent on pages.

2.3 Information from Third Parties:

  • Social Media Platforms: When you connect your social media accounts, we receive information from those platforms according to their privacy settings and the permissions you grant.
  • Business Partners: We may receive information about you from our business partners, such as when they co-sponsor an event or promotion.
  • Service Providers: We may receive information from service providers that help us operate, provide, improve, and market our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services:

  • To create and maintain your account and provide our Services to you
  • To process and complete transactions
  • To connect to and interact with your social media accounts
  • To improve and optimize our Services
  • To develop new products, services, features, and functionality
  • To understand how users interact with our Services
  • To respond to your comments, questions, and requests
  • To provide customer support and address technical issues

3.2 Communications:

  • To communicate with you about your account, services, and features
  • To send administrative messages, updates, security alerts, and support messages
  • To send marketing communications, promotional offers, and newsletters (subject to your consent where required by law)
  • To respond to your inquiries and provide customer support

3.3 Analytics and Research:

  • To analyze usage patterns and trends
  • To monitor and analyze the effectiveness of our Services
  • To conduct research and development for future improvements
  • To generate aggregated, non-identifying analytics and statistics

3.4 Security and Protection:

  • To detect, prevent, and address technical issues, security breaches, and fraudulent activities
  • To protect the safety, integrity, and security of our Services
  • To verify your identity and prevent unauthorized access to your account
  • To enforce our Terms of Service and other legal rights

3.5 Legal Compliance:

  • To comply with applicable laws, regulations, and legal processes
  • To respond to lawful requests from public and governmental authorities
  • To protect our rights, privacy, safety, or property, and/or that of our users or others

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent: We may share your information when you give us explicit consent to do so.

4.2 Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Customer support services
  • Analytics providers
  • Email and communication service providers
  • Marketing and advertising partners

These service providers are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.3 Social Media Platforms: When you connect your social media accounts to our Services, information may be shared with those platforms as necessary to provide the integration functionality.

4.4 Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.5 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.6 Protection of Rights: We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, enforce our Terms of Service, investigate fraud, or protect the safety of our users or others.

4.7 Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for industry analysis, research, demographic profiling, and other similar purposes.

5. Third-Party Services

5.1 Social Media Platforms: Our Services integrate with various social media platforms. When you connect your social media accounts, those platforms may collect information about you according to their own privacy policies. We encourage you to review the privacy policies of any social media platforms you connect to our Services.

5.2 Third-Party Links and Integrations: Our Services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We strongly advise you to review the privacy policy of every site you visit.

5.3 Analytics Providers: We use third-party analytics providers to help us understand how users engage with our Services. These providers may use cookies, web beacons, and other technologies to collect information about your use of our Services.

5.4 Advertising Partners: We may work with third-party advertising companies to serve ads when you visit our website or use our Services. These companies may use information about your visits to our website and other websites to provide relevant advertisements about goods and services that may interest you.

6. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server facilities, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

If you become aware of any unauthorized use of your account or any other security breach, please notify us immediately.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide our Services to you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your information, we will take steps to securely delete or anonymize it. If this is not possible, we will securely store your information and isolate it from any further use until deletion is possible.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

8.1 Access and Update: You can access and update certain information about your account through your account settings. You may also contact us to request access to or updates to other information we hold about you.

8.2 Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.3 Deletion: You may request that we delete your personal information in certain circumstances. Note that we may need to retain certain information for legitimate business purposes or as required by law.

8.4 Objection and Restriction: You may have the right to object to or request restriction of the processing of your personal information under certain conditions.

8.5 Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

8.6 Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

8.7 Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

We operate our Services globally. Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Services, you consent to the transfer of your information to countries outside your country of residence. We primarily use industry-leading cloud service providers such as Amazon Web Services (AWS) to host and process your data.

When we transfer your information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection in the countries to which it is transferred. These safeguards may include standard contractual clauses approved by relevant regulatory authorities, privacy shield certifications where applicable, and other legal mechanisms designed to ensure the protection of your personal information.

If you have questions about our international data transfer practices or the safeguards we have in place, please contact us using the information provided in the "Contact Information" section.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

For material changes to this Privacy Policy, we will make reasonable efforts to notify you, such as through a notice on our website or an email to the address associated with your account.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pulzzy
Email: [email protected]

We will respond to your inquiry within a reasonable timeframe.